Shipping policy

Once an item is shipped with tracking from Cloud Boy Gear, the following terms and conditions apply:

  1. Responsibility Upon Shipment: Cloud Boy Gear relinquishes responsibility for any aspect of the order once it has been shipped with tracking.

  2. Damage in Transit: Any damage incurred during transit is the responsibility of the shipping carrier. Customers are advised to inspect the package upon delivery and report any damage directly to the carrier.

  3. Lost or Stolen Packages: Cloud Boy Gear is not liable for lost or stolen packages after they have been shipped. Customers are encouraged to track their package using the provided tracking information and contact the shipping carrier in case of any issues.

  4. Shipping Delays: Cloud Boy Gear is not responsible for delays caused by the shipping carrier, customs procedures, or any unforeseen circumstances that may arise during transit.

  5. Customs Fees: Any customs fees, taxes, or duties incurred during shipping are the sole responsibility of the customer.

  6. Package Removals: Cloud Boy Gear is not responsible for packages that are removed or confiscated by customs, local authorities, or any other entities during transit.

Customers are advised to provide accurate shipping information and ensure someone is available to receive the package at the provided shipping address.

Cloud Boy Gear reserves the right to modify or update this shipping policy without prior notice.